Crisis Escalation Paths for Moderators

[Serene]

Clear escalation reduces confusion, but rigid chains may slow response. How should escalation paths balance speed, authority, and team input?

[Maria]

Yiu need to establish clear escalation paths so moderators know how to handle crises. Define levels of severity, assign responsibility for each stage, and provide contact points for admins or specialists. Also, ensure timely communication, documentation, and follow-up to resolve issues efficiently and maintain community trust.