Admin Forum

When something big happens, some admins believe in transparent explanations, while others prefer quiet resolutions to avoid drama. What’s your take? Have you ever made a public statement that improved trust, or one that backfired? How do you decide when transparency helps and when it fuels the fire?

I prefer a mix. I think some issues benefit from quiet, behind-the-scenes resolution to avoid drama, while bigger conflicts sometimes need public clarification to maintain transparency. I try to balance discretion with openness, addressing major concerns without escalating tensions unnecessarily.